Terms & Conditions

Welcome to Grosiva International Limited. By accessing and using our website, you agree to comply with the following Terms & Conditions. Please read them carefully.

1. General

By using this website, you confirm that:

You are at least 18 years old or using the website under parental supervision
You agree to provide accurate and complete information during registration or checkout
You will not misuse the website or engage in fraudulent activities

2. Products & Services

We try our best to ensure all product descriptions, prices, and images are accurate. However:

Product colors or packaging may slightly vary
Prices and availability may change without prior notice
We reserve the right to discontinue products at any time

3. Orders & Payments

All orders are subject to confirmation and availability
We reserve the right to cancel any suspicious or fraudulent order
Customers must provide correct shipping and contact information
Payment must be completed before order processing (except Cash on Delivery if available)

4. Shipping & Delivery

Delivery times may vary depending on location and courier service
Delays caused by natural disasters, strikes, or courier issues are beyond our control
Delivery charges may apply based on location

5. Return & Refund

Please review our Refund & Return Policy for detailed information regarding returns, replacements, and refunds.

6. User Accounts

Users are responsible for maintaining the confidentiality of their account information and passwords.

We reserve the right to suspend or terminate accounts that violate our policies.

7. Intellectual Property

All website content including:

Logo
Images
Product descriptions
Graphics
Website design

are the property of Grosiva International Limited and may not be copied or reused without permission.

8. Limitation of Liability

We are not responsible for:

Temporary website interruptions
Third-party service issues
Indirect damages or losses resulting from website use

9. Changes to Terms

We may update or modify these Terms & Conditions at any time without prior notice. Continued use of the website means you accept the updated terms.

10. Contact

For any questions regarding these Terms & Conditions, please contact us through our website support section.